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Natick - Local Town Pages

A Community Built on Safety

fe, quality care as always, and we want you to feel confident coming to our hospital. We take precautions to separate COVID-19 patients and ensure a safe environment for treating non-COVID-19 emergencies, chronic conditions and new or worsening symptoms.

Commitment from our hospital staff

We understand that you may be concerned about COVID-19 when coming to the hospital. Rest assured, our staff is taking every precaution to keep you and your loved ones safe.

Evaluating patients and teams when entering the hospital

Keeping potential COVID-19 patients separated from other patients

Increasing precautions for infection prevention

Pre-screening patients with scheduled care multiple times as well as day of the care

Providing access to testing with quick turnaround for patients that meet COVID-19 testing criteria

Training staff with timely safety measures

Wearing masks and other protective gear to prevent contact and spread of germs

When to come to the ER

Please – don’t delay care if you or a loved one have symptoms that are best evaluated in an emergency room, which may include:


Broken bones and dislocated joints

Chest pains

Concussion/fainting

Confusion/change in mental state

Digestive problems, especially sudden, severe stomach pain, coupled with nausea and vomiting

Facial lacerations

Fever with a rash

Head or eye injury

Intense back pain with numbness, weakness and fever

Muscle strain, when tied to the inability to walk, fever or an open wound

Seizures

Serious burns

Severe cuts that may require stitches

Severe non-COVID-19 cold or flu symptoms

Shortness of breath

Vaginal bleeding with pregnancy

Signs of a heart attack

Chest pain or discomfort

Upper body discomfort, such as arms, back, neck, jaw or stomach

Difficulty breathing

Cold sweat, nausea, lightheadedEspecially for women – difficulty breathing, nausea/vomiting, back or jaw pain

Signs of a stroke

B – Balance – Is there a loss of balance, coordination or trouble walking?

E – Eyes – Is it difficult to see in one or both eyes?

F – Face – When the person smiles, does one side of the face droop?

A – Arms – Does one arm drift down when the person raises both arms?

S – Speech – Is speech strange or slurred?

T – Time – Don’t wait to call 9-1-1 if you see any of the above signs

When to call 911

Call 911 for an ambulance for certain emergencies such as a heart attack or stroke. Paramedics can often begin delivering life-savings treatment on the way to the hospital. Also call 911 if you’re unsure whether to drive yourself. Your safety is our highest priority.